Privacy Policy
Last Updated: August 2026
We take our responsibility to protect the privacy and confidentiality of our customers’ information, including personal information, very seriously. Primary Vision LLC respects the privacy of our users and believes that keeping your information secure and private is important.
We maintain physical, electronic, and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access, unlawful alteration, or unauthorized processing.
Third Party Sites
Our website may contain links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy policies or practices of third-party websites.
Data We Collect
- Information provided directly by you
- Information collected automatically
Information provided directly by you: name, email address, phone number.
Information collected automatically: usage data, cookies, and similar technologies that may collect personal data when you navigate our website or use our services.
How Do We Collect Your Data?
Primary Vision collects and processes data when you register online or use or view our website via your browser’s cookies.
Cookies
Our website currently uses cookies necessary for basic site functionality. We do not currently operate a cookie consent management tool.
We are working to implement a consent mechanism for visitors in jurisdictions that require opt-in consent for non-essential cookies (including the EU/EEA and UK). Until that mechanism is in place, we recommend EU/UK visitors adjust their browser settings if they wish to limit non-essential cookies.
How Long We Keep Your Data
We retain personal data for as long as necessary to provide our services and maintain our business relationship with you, and for a reasonable period thereafter (generally up to 3 years) to comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Data no longer needed for these purposes is securely deleted or anonymized.
Service Providers and Subprocessors
We work with third-party service providers to operate our website and deliver our services, including hosting, customer relationship management, and email delivery providers. These providers may process personal data on our behalf under contractual obligations to protect it.
For a current list of our service providers, please contact us at info@primaryvision.co.
International Data Transfers
Primary Vision is based in the United States. If you are located in the European Economic Area, United Kingdom, or elsewhere outside the U.S., your personal data may be transferred to and processed in the United States.
Where required, we rely on appropriate safeguards for such transfers, including Standard Contractual Clauses or other lawful transfer mechanisms permitted by applicable law.
Your Rights for Your Personal Data
- Right to access: request copies of your personal data
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your personal data under certain conditions
- Right to restrict processing: request limited processing under certain conditions
- Right to object: object to processing under certain conditions
- Right to data portability: request your data in a portable format, where applicable
We do not charge a fee to exercise these rights, except where a request is manifestly unfounded, excessive, or repetitive, as permitted by applicable law.
Do Not Sell or Share My Personal Information
Primary Vision does not sell personal data, and does not share personal data with third parties for cross-context behavioral advertising or targeted marketing purposes.
How We Protect Your Personal Data
We implement physical and technical security measures to protect personal data. However, no internet transmission is 100% secure, and you are responsible for protecting your own information.
Safeguarding Your Information
Primary Vision is PCI DSS compliant. Our site uses SSL encryption, secure databases, restricted access controls, and digital certificates to ensure secure communication and data protection.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it.
AI Consumer Protections and Risk Management
Primary Vision conducts regular AI-related risk assessments to identify and mitigate potential consumer risks.
Regulations
We aim to comply with applicable privacy and data protection regulations, which may include the GDPR, UK GDPR, California privacy laws (CCPA/CPRA), and other applicable state and federal privacy laws.
Deletion and Opting Out
You may opt out of marketing communications at any time by:
- Updating your preferences during registration
- Updating your account settings
- Emailing us at info@primaryvision.co
Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect as of the "Last Updated" date shown above. Your continued use of our website or services after an update becomes effective constitutes acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact:
Privacy Policy Officer – Matthew Johnson
Email: info@primaryvision.co
